Privacy Policy
Last updated: January 2026
1. Introduction
Elonix Dental Clinic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elonix.al.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our quote request forms
- Contact us via email or WhatsApp
- Subscribe to our newsletter
- Send us dental records or X-rays
This information may include:
- Name and contact details (email, phone number)
- Country of residence
- Dental health information
- Treatment preferences
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Provide personalized treatment quotes
- Respond to your inquiries
- Schedule appointments
- Send treatment-related communications
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our website (hosting, analytics)
- Medical Staff: Dentists and specialists who will provide your treatment
- Legal Requirements: When required by law or to protect our rights
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Analyze website traffic (Google Analytics)
- Remember your preferences
- Improve user experience
You can control cookies through your browser settings.
6. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure storage of medical records
- Limited access to personal data
7. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Data portability
To exercise these rights, contact us at info@elonix.al
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Medical records are retained according to Albanian healthcare regulations.
9. International Transfers
Your information may be transferred to and processed in Albania. By using our services, you consent to this transfer.
10. Third-Party Services
Our website uses:
- Google Analytics: For website analytics
- Formspree: For form submissions
- WhatsApp: For direct communication
These services have their own privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@elonix.al
- Phone: +355 69 691 1118
- Address: Rruga Panorama 1016, Tirana, Albania